Error on Samsung washing machine and how to fix it
1 Problem: Washing machine not working
How to fix:
When you get this error, please check:
- Is the faucet open?
- Is the washing machine plugged in?
- Is there a power outage?
- Is there enough water?
After checking all the above factors and the machine still does not drain, please contact the service center.
2 Display lights: 5E
Problem: Drain hose not draining water
How to fix:
When you encounter a phenomenon that the drain pipe does not discharge, try to check:
- The drain hose is empty (No pump).
- Is the drain hose frozen (applicable in cold areas)?
- Is the drain hose clogged?
If the water does not drain for 30 minutes, the alarm will sound and “5E” will appear on the display and indicate the remaining time.
3 Display lights: 4E
Problem: Water has not been supplied
How to fix:
When there is a phenomenon that water has not been supplied to the washing machine, please check to see if:
- Is the faucet open?
- Is your home without water?
- Is the water supply hose or hose connector clogged?
- Does the faucet freeze (applies to cold areas)?
If the water supply is not completed within 1 hour or the water level remains unchanged for 5 minutes (10 minutes for some models) after the water supply has been performed, the machine will ring an alarm and “4E” will be displayed. displayed on the screen and indicates the remaining time.
4 Display light: UE
Problem: The machine does not perform the spin operation
How to fix: When there is a problem that the machine does not perform the spin, check to see if the laundry is evenly distributed in the washing machine or if the washing machine is placed in a firm flat position.
5 Display light: IE or OE
Incident: Overflowing water
How to fix: When there is a problem with overflowing water, try restarting it after squeezing, but if the machine still says the error, call the seller or service agent.
6 Indicators: CL or dE
Problem: This indicates a Child Lock error occurs
How to fix:
When you see the error message “CL” or “dE” blinking for a period of 1 second and water will discharge with a warning sound indicating that a Child Lock error has occurred. This function is used to prevent children from drowning when falling into the drum. When the machine has finished draining, turn off the power and then turn it back on, and the washing machine will work normally.
- To clear the “CL” display, after draining the water, close the door of the washing machine, turn off the power, and then turn it back on.
- If it still doesn’t work, see if you have pressed Start/Pause.
7 Display light: LE
Problem: Water leak error
How to fix it: When you have a water leak, check:
- Whether the exhaust end is placed on the floor (The exhaust pipe must be hung on the hooks holding the exhaust pipe).
- Is the exhaust pipe clogged with foreign substances?
If the problem still occurs then call the service center.
8 Problem: Power is lost
How to fix:
When suddenly power is lost, check:
- Is the voltage average?
- Is the washing machine plugged in, if not, please plug in the power cord?
- But when you plug in the power cord and the water still doesn’t drain out, check to see if the drain hose has been lowered, if not, lower the drain hose.
- If you have lowered the drain hose but the water still doesn’t drain out, check to see if the drain hose is bent, if it’s bent, straighten the drain hose. If the water still does not drain out, check to see if the drain hose is clogged, if so, remove the waste.
9 Trouble: Washing machine not working
How to fix:
When you have a problem with your washing machine not working, check to see if:
- If the lid is open, if the lid is still open, close the lid.
- If the machine still does not work but the Pause button is still open, press the Start / Pause button again to see if the machine will start up or not.
- Is the machine supplied with enough water? If the water pressure is too low, it takes a long time for the engine to start washing.
- Is the faucet locked? If the faucet is locked, open the faucet to supply water.
- Does the machine door open while the machine is in the spin cycle? If you have the door open, close the door and press the Start/Pause button to continue.
10 Trouble: If the drain hose and extractor cage are frozen
How to fix:
- If the drain hose is frozen, pour hot water over the frozen faucet and remove the drain hose or immerse it in hot water.
- If the squeegee is frozen, pour hot water into the squeegee for about 10 minutes
- If the drain hose is frozen, place a hot towel over the drain hose
After the drain hose has defrosted, reinstall the faucet and check if the machine is draining well.
11 Incident: Water will discharge immediately
How to fix:
When there is a problem, the water will immediately discharge, please check to see if:
- Is the discharge line blocked by coins or pins?
- The exhaust pipe is hung on the hook that holds the exhaust pipe or not.
Once the test is completed, fill the water to half the drum and run the spinner again.
12 Trouble: Water is leaking at the water supply hose connector
How to fix:
When the washing machine leaks water at the water supply hose connector, check:
- Is the loose faucet connector loose? If the faucet connector is loose, reassemble the installation steps again.
- Is the rubber gasket of the water supply hose in place? If the rubber gasket of the water supply hose is not in place, tighten the screws.
- Whether the water supply hose is bent or not, if so, straighten the water supply hose.
- Leaking water can also be because the supply water pressure is too strong, if so, turn down the faucet.
- If water is leaking from the faucet itself, repair the faucet while the water is not supplied
- Have you pressed the Start/Pause button after selecting the water supply? If you have not pressed the Start/Pause button, the water will not be supplied, so please press the Start/Pause button to supply water to the washing machine.
- Is the faucet locked? If the faucet is locked, open the faucet.
- Is the filter mesh at the water supply pipe connection clogged with dirt? If the filter at the water supply hose connection is clogged with dirt, scrub the filter with a toothbrush.
- Is there a water outage? If there is a water outage, please turn off the faucet and turn off the washing machine
13 Trouble: Spinning makes loud noises and vibrations while spinning
How to fix:
- When there is a problem with making loud noises and vibrations during the extraction process, please check:
- Is the laundry evenly spread in the machine? If the laundry is not evenly spread in the machine, spread the laundry evenly and then start again.
- Whether the washing machine is placed on a flat and firm ground. If the washing machine is placed on a flat and firm floor, then level it again.
- Are the locking pins on the tripods loose? If the locking pins on the tripods are loose, adjust the tripods to balance the camera.
- Is the washing machine filled with unnecessary objects? If so, remove unnecessary items from the washing machine.
Above are some common errors of Samsung washing machines, if you know of any other errors, share them with everyone in the comments below!
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